Privacy Policy

Information We Collect

When you interact with TerminusInsure, we gather certain information to serve you better. This includes details you share directly with us, like your name, email address, phone number, and home address when you request a quote or sign up for our services. We also collect information about your property to help us assess coverage needs and provide accurate quotes.

Beyond what you tell us, we automatically collect technical information when you browse our website. This includes your IP address, browser type, device information, and how you navigate through our pages. These details help us improve your experience and make our website work better for everyone.

How We Use Your Information

Everything we collect serves a purpose. We use your information primarily to provide you with insurance quotes, process your applications, and manage your policy. When you reach out to us with questions, your details help us respond quickly and effectively.

We also analyze the information to understand how people use our services and where we can improve. This might include sending you helpful updates about your coverage, new products that match your needs, or important changes to your policy. Of course, we always respect your communication preferences and give you control over what you receive from us.

Sharing Your Information

While we keep your information private, there are times when we need to share it to provide you with quality service. We work with trusted partners who help us process claims, verify property details, and deliver insurance products. These partners are carefully selected and required to protect your data just as we do.

If required by law or to protect our rights and yours, we may share information with legal authorities or regulatory bodies. This only happens when legally necessary, such as responding to court orders or preventing fraud.

Protecting Your Data

Security isn't just a feature for us—it's a foundation. We use industry-standard encryption to protect your information both when it travels to us and while we store it. Our systems are regularly monitored and updated to guard against unauthorized access, loss, or misuse of your data.

While we implement strong security measures, no system is completely foolproof. We continuously work to improve our defenses and respond quickly if any issues arise. You can help too by keeping your account credentials secure and letting us know if you notice anything unusual.

Your Rights and Choices

Your information belongs to you. You have the right to access, correct, or delete your personal data at any time. If you want to know what information we hold about you or need to update it, simply reach out to us through the contact details below.

You can also control how we communicate with you. If you prefer not to receive marketing emails, you can opt out anytime by clicking the unsubscribe link in our messages. Even if you opt out of marketing, we'll still send you important updates about your policy and account.

Cookies and Tracking

Like most websites, we use cookies and similar technologies to make your visit smoother and more personalized. Cookies are small files stored on your device that remember your preferences and help us understand how you use our site. They're what let you stay logged in and see content relevant to your interests.

You can adjust your browser settings to refuse cookies if you prefer, though this might affect how well some features work. We respect your choices and provide options to control your cookie preferences on our website.

Children's Privacy

Our services are designed for adults purchasing home insurance. We don't knowingly collect information from anyone under the age of eighteen. If we discover that we've accidentally gathered data from a child, we'll delete it promptly. Parents or guardians who believe their child has shared information with us should contact us immediately.

Changes to This Policy

As our services evolve and privacy laws change, we may update this policy from time to time. When we make significant changes, we'll notify you through email or a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we're protecting your information.

The date at the top of this policy shows when it was last updated. By continuing to use our services after changes take effect, you're accepting the updated terms.